To protect customers and non-customers (when applicable) and to ensure the realization of their rights in cases where an injustice is claimed during the use of KRK’s financial products and services, a structured process has been established for handling of complaints and requests. This process is in compliance with the legal and regulatory requirements in force, as well as with the internal acts of the KRK, and aims to ensure that all complaints and requests are handled in a fair, transparent and efficient manner.
To submit a complaint, please fill in the fields
